PriServe e-Solutions Pvt. Ltd. is the 'First Contact' for all your business needs. PriServe is a Business Process Outsourcing company, providing end-to-end business processing services resulting in strategic business advantages to its clientele across the globe. PriServe is presently operating out of 10,000 Sq. Ft. of office space in an Independent Building on N.H- 8 in Gurgaon, Haryana.
The current facility has a capacity of 220 seats running on state-of-the art technology from our alliance partner ‘ITG India’ (www.itgindia.com) who in turn are co-developers for the entire range of products from TeleSynergy Research USA (www.telesynergy.com). The aforesaid technology is already in use in more than 70 contact centres in India, US and Canada. The present facility has an additional space of 33k Sq Ft which can be used for scalability.
The company has a corporate office at Plot No.-38, Sector-32, Industrial Area, Gurgaon, Haryana-122001.
Promoters of company
Saumen Prasad, co-founder and Director of PriServe.
Brigadier Krishna Nandan, on Board of Directors of PriServe.
Jitendra Prasad, on Board of Directors of PriServe
Luke S Degan's Consulting Director of PriServe
Specializations /Services offered
PriServe specialize in the field of
Customer Interaction Services
Industry Specific Services
HR Processing Services
Finance and Accounting Services
Supply Chain Services
Payment Services.
Operations
Training
PriServe rigorous recruitment and training processes are built to deliver high quality and committed teams, which have a passion for exceeding customer expectations and scale up extremely effectively. PriServe program ensures comprehensive knowledge transfer of key client processes to our delivery team as they get into production on behalf of our clients. PriServe dedicated quality teams are focused on ongoing quality monitoring and long-term process improvements, which boost both quality and productivity.
Consequently, a lot of emphasis is paid on new inductee and ongoing training of PriServe employees. PriServe has tie-ups with several training institutes and associations for training on specific skills.
Quality Assurance
PriServe has a Quality approach that enables it to continually check and improve on its organization's performance with respect to technology, process, people and customers. A key advantage is that it allows PriServe to compare or benchmark its organization against others.
Effectively Maintaining the Quality Management System
Continually improving upon its processes and tools.
Training and Development of the members of the organization
